Privacy Policy
Last updated: September 13, 2026
SitePulse ("we", "us") provides a construction project portal for builders and their clients, available at site-pulse.net and through the SitePulse Connect iOS app (together, the "Service"). This policy explains what we collect, why, and the choices you have.
Who the data belongs to
Builder companies use SitePulse to document their projects and communicate with homeowners. The builder is the owner of the project content in their account (photos, notes, documents, reports). SitePulse processes that content on the builder's behalf. Homeowners invited to a project see only what the builder shares with them.
What we collect
| Category | Examples | Why |
|---|---|---|
| Account details | Name, email, phone (optional), company name, job title | Create and secure your account, send invitations and notifications |
| Project content | Photos, videos, voice notes and their transcriptions, room scans, daily notes, punch-list items, documents, quotes and change orders | Provide the Service to the builder and their clients |
| Location | GPS coordinates embedded in photos, and device location when you use the camera or nearest-site features | Sort photos to the right site automatically. Location is used only while the app is open. |
| Camera and microphone | Photos you take in the app, audio you record for voice notes | Capture site documentation. Voice notes are transcribed on your device; the transcript is sent to our servers to be cleaned up. |
| Jobsite camera footage | Live streams, snapshots and event clips from cameras the builder installs | Show project progress to the builder and, where enabled, their clients |
| Usage and diagnostics | Screens viewed, actions taken, device model and OS, crash reports | Understand which features are used and fix problems |
| Billing | Plan, invoices, payment status | Charge for the Service. Card numbers are handled by Stripe and never touch our servers. |
How we use it
- To operate the Service: store content, deliver updates and reports, send notifications you have opted into.
- To generate summaries: daily notes and weekly homeowner reports are drafted with the help of an AI model (Anthropic's Claude) using only the content in your project. That content is not used to train AI models.
- To improve the product: aggregated usage analytics via PostHog. Session recordings, where enabled, apply to builder accounts only, mask all form inputs, and are never enabled for homeowner accounts.
- To communicate: transactional email (invitations, reports, alerts, billing) via Resend. Marketing email only if you ask for it, and you can unsubscribe at any time.
What we don't do
- We don't sell personal information.
- We don't track you across other companies' apps or websites, and we don't use advertising identifiers.
- We don't share project content with anyone other than the people the builder has added to the project.
Service providers
We rely on a small number of providers to run the Service, each bound by their own privacy and security commitments: Supabase (database, authentication, file storage), Netlify (web hosting), Stripe (payments), Resend (email), Expo (mobile builds and push notifications), Sentry (crash reporting), PostHog (product analytics), Anthropic (AI drafting), and Hetzner (video relay servers).
Retention
Project content is kept for as long as the builder's account is active. When a builder cancels, their data remains available in read-only form so nothing is lost, and is deleted 12 months after cancellation or sooner on request. Camera event clips are kept for 90 days. Analytics data is retained for 12 months.
Your choices
- Notifications are opt-in and can be changed in Account settings at any time.
- Location, camera and microphone permissions can be revoked in your device settings; the related features stop working but the rest of the app does not.
- Access, correction and deletion. Email privacy@site-pulse.net from your account email and we will export or delete your personal data within 30 days. Builders can also remove homeowners from a project at any time.
Security
All traffic is encrypted in transit. Data is stored encrypted at rest. Access to project content is enforced at the database level so that users only ever see projects they have been added to. Deactivated accounts lose access immediately.
Children
SitePulse is a business tool and is not directed at children under 13. We do not knowingly collect information from them.
Changes
If we make material changes we will notify account holders by email before they take effect. The date at the top of this page always reflects the current version.
Contact
SitePulse · privacy@site-pulse.net